Help
If you experience difficulties please make sure your browser has JavaScript enabled (read howto enable javascript). To download and watch files on your device (when granted) you need a software able to read multiple formats, including by way of example:
- Apple QuickTime
- Windows Media Player
- RealPlayer
Software:
- Camstudio (PC) - free
- Camtasia (PC/MAC)
- Screenflow (MAC, iPad)
- Screencast-o-Matic (online)
- Capture Fox (browser Firefox addon)
- Quicktime (MAC) - free
- iShowU (MAC)
- Debut Video Capture (MAC/PC)
- Jing (MAC/PC) - free
- Screenr (MAC/PC) - free
- Microsoft Expression (PC) - free
Internet Explorer click on the
gear icon/Tools menu -> Internet options ->
select Security
tab and earth (Internet)
icon, then select Custom Level button. Under Active scripting
select Enabled and hit ok.Firefox click on
Tools -> Options ->
select the Content section and check Enable JavaScript
.Chrome click on
Menu -> Settings ->
select the Show advanced settings and in the Privacy section click Content settings
. Select Allow all sites to run JavaScript (recommended)
in the Javascript section.) (1) Upload your file again or recreate the course. Many issues can be resolved with a simple do-over.
(2) Make sure that your video format match our guidelines. Some codecs are not supported.
(3) Hardwire your computer to the Internet (via Ethernet cable) and disable Wi-Fi.
(4) Update your browser and disable plugin or extensions.
(5) Close any other open browser tabs or windows.
(6) Check your computer's power management settings so it does not power off or go to sleep during the upload.
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